Our Returns Policy

Web Order Returns
Any web orders can be returned within 14 days, providing they are in the same condition as they were received, with the original tags on. Please send back any returns to the Ardleigh shop address:
Out and About / P Tuckwell Ltd
Ardleigh Hall
Dedham Road

All returns will be processed and refunded within 7 days of receiving the goods back.

Christmas Returns
All items purchased from November to December last year for a Christmas gift, can be returned up to 26th April 2021. Full price items can be exchanged or refunded. Sale items can be exchanged only.

Full Price Items
All full price products can be returned up to 14 days after you purchased them, providing you have the receipt. The garment or footwear will need to be returned in it's original condition, with all tags on, to be refunded. We will offer you a full refund in the form that you paid.
Unfortunately, if this item is now in the sale, we will only be able to offer you credit to the current selling price.

Sale Items
All sale items are non - refundable and cannot be exchanged.