Retail Assistant – Out & About Country Clothing store
Location: P Tuckwell Ltd, Ardleigh
Vacancy: 4 – 5 days per week
This will include Saturdays and occasional Sundays
Pay: Competitive for sector
Start Date : As soon as possible
We are looking for a self-motivated, friendly and hardworking retail assistant to join our team in our clothing shop within P Tuckwell Ltd, Ardleigh. The successful candidate must have a genuine passion for customer service and fantastic people skills, preferably with retail experience. Visual merchandising skills would be beneficial, and social media experience in a business. Computer skills are essential. A love for the outdoor, country lifestyle and an understanding for our brands would be an advantage.
Out & About sells premium country clothing, stocking brands such as Barbour, Dubarry and Fairfax & Favor. The shop is part of the P Tuckwell Ltd group and located within the lawn and garden showroom. We have one other store located in Framlingham, Suffolk where you may need to travel to occasionally. We will require you to work closely with this store and develop strong relationships with the existing team. We exhibit at country shows throughout the Spring / Summer period, where you will be heavily involved. This includes using our company van for these events, so a clean driving license is essential.
Delivering exceptional customer, going over and above for our customers.
Delivery of store targets and stock inventory management through clear goals and standards as agreed with your manager.
Maintaining and regularly changing visual displays, as well as keeping the shop well stocked and clean.
Staying well informed on industry trends.
Taking responsibility to remain up to date with knowledge of new products and brands to enable you to advise our customers in the best way.
Being responsible for resolving any customer problems, with assistance from your manager where needed.
Seeking new opportunities to promote the store locally. Ensuring the shop is well marketed and promoted on social media, maintaining a consistent and professional brand image.
Managing your levels of inventory and ensuring the stock is regularly replenished.
Processing online orders quickly and efficiently.
Assisting with events we hold in the shop and externally.
Computer skills are essential due to our stock management and invoicing system that we use. The role will involve receiving all deliveries in, setting up new items on our system and stock checking.
Creating new visual displays, ensuring the stock is always rotated and mannequins are changed weekly for outfit inspiration.
Working at country shows where we exhibit. This includes planning, setting up and breaking down, and may include some Sundays.
Maintaining a fantastic level of cleanliness in the shop.
Knowledge and Experience:
Retail experience is essential
Knowledge of our industry and brands would be an advantage
Customer service (face to face)
Visual merchandising skills
If you feel you would be well suited to the role, can commit to working at least 36 hours per week, and can be flexible during busy times, please get in touch. Perks include a generous staff discount scheme. In addition to this, we offer ongoing training programs and retail courses.
Please send a copy of your CV along with a covering letter explaining why you would like to work for us by Monday 24th February to: Victoria Spurling, via email, email@example.com.
If you have any questions you would like to ask before applying, please contact Victoria on 07533654311.